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A SIATI member company

An ISO 9001:2000&
AS 9100,Rev B Company

 

 

Our Quality Policy

1. Deliver products and services to customers in accordance with agreed requirements of quality, delivery & cost and in a manner that delight them.
2. Towards this, create a work environment that encourages process orientation, learning, innovation, and participation leading to a sense of fulfillment among employees and suppliers.
3. Achieve improvement in quality and throughput by identifying key areas of improvement, setting measurable targets and achieving them on a continuous basis.

Our Quality Objective

1. Zero escapes & escalations by the second year of a project engagement. (Zero Repeat escape right from the go)
2. On time delivery >= 95%
3. Customer satisfaction >= 6 on a scale of 1-7.
4. Adapt & implement client’s quality, security, productivity, health & safety, employee competency and cultural alignment standards into the company’s best practices.

All our certifications like AS9100, the practice of ACE™ or DGCA certification, revolve around these four basic policies.

We also have a stringent training program to train, cross-train and re-train all our employees to meet our quality objectives.



   
           
       

Genser Aerospace & IT Pvt Ltd. All Rights Reserved. 2008