1. Deliver products and services to customers in accordance with agreed requirements of quality,
delivery & cost and in a manner that delight them.
2. Towards this, create a work environment that encourages process orientation, learning,
innovation, and participation leading to a sense of fulfillment among employees and suppliers.
3. Achieve improvement in quality and throughput by identifying key areas of improvement,
setting measurable targets and achieving them on a continuous basis.
Our
Quality Objective
1. Zero escapes & escalations by the second year of a project engagement.
(Zero Repeat escape right from the go)
2. On time delivery >= 95%
3. Customer satisfaction >= 6 on a scale of 1-7.
4. Adapt & implement client’s quality, security, productivity,
health & safety, employee competency and cultural alignment standards
into the company’s best practices.
All
our certifications like AS9100, the practice of ACE™ or DGCA certification,
revolve around these four basic policies.
We
also have a stringent training program to train, cross-train and re-train
all our employees to meet our quality objectives.
Genser
Aerospace & IT Pvt Ltd. All Rights Reserved. 2008